I exited the corporate world in 2006 and opened a real estate brokerage in Galveston, Texas. On September 13, 2008, we were wiped out by Hurricane Ike. I spent the next two-plus years recovering. Part of that process was coaching my agents through the chaos and change the storm dropped on them. I had a comfortable green chair in my office that each agent would collapse into and bitch. And they'd bitch and bitch and bitch and bitch, punctuated only by my head nods and barely verbal acknowledgement of their predicaments. It was true and legitimate that there was a lot of pain in Galveston those days. Anyone who's ever dealt with FEMA and insurance companies and utilities and contractors knows that, never mind that this was a disaster zone and these folks were trying to make their living selling real estate. But the more my agents bitched, the further into their bellybuttons they climbed until there seemed to be no reason for them to get out of bed in the morning. Life was just too hard.